Refund & Return Policy
At A.G. Enterprises, we strive for 100% customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process. Please note the following details:
Domestic Orders
Timeframe for Returns
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You may return or exchange a product within 7 days of receiving your order.
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Refunds will be processed within 5 working days after the return is approved.
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If an incorrect item is delivered, please notify us within 24 hours of delivery. Requests submitted after this period will not qualify for return or exchange.
Reverse Pickup Process
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Reverse pick-up will be arranged by us, subject to service availability in your pin code.
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Only one reverse pick-up will be provided per order.
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In exceptional cases, if reverse pick-up is not available, you may be asked to ship the product back via a reliable courier.
Refund Options & Deductions
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Customers can choose to receive their refund either as store credit or directly to their bank account.
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A ₹100 deduction will apply towards shipping and return costs for refunds.
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For Prepaid orders, a processing fee of 3% will be deducted, and the remaining amount will be refunded.
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No cost will be charged for exchanges.
Exclusions – 'Final Sale' Items
Special Policies
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First Order: Your first order is eligible for exchange or return, with refund options available.
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Innerwear: Due to hygiene reasons, we strictly do not accept returns or exchanges on innerwear.
International Orders
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We do not accept any returns for products sold outside India.
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Defective Items: In case of defects, please contact us at support@growathleisure.com within 3 days of receiving the shipment.
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Refund for Serious Defects: For verified serious defects, the item price will be refunded in the original form of payment after deducting shipping fees.
Contact Information
For any exchange/return requests, please reach out to us at:
