index
Buy Any 2 Compression at 1399/- Code: COMBOGAINS Get 10% Off on First Purchase | Use Code: GROW10 Additional 5% Off on Prepaid Orders Buy 2 Get 10% OFF + 5% Off on Prepaid Orders | Code: B2G10 Buy 3 Get 15% OFF + 5% Off on Prepaid Orders | Code: B2G15

Refund & Return Policy

 

At Grow Athleisure LLP, we strive for 100% customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process. Please note the following details:

Domestic Orders

Timeframe for Returns

  • You may return or exchange a product within 3 days of receiving your order.
  • Refunds will be processed within 5 working days once we receive the product.
  • If an incorrect item is delivered, please notify us within 24 hours of delivery. Requests submitted after this period will not qualify for return or exchange.

Reverse Pickup Process

  • Reverse pick-up will be arranged by us, subject to service availability in your pin code.
  • Only one reverse pick-up will be provided per order.
  • In exceptional cases, if reverse pick-up is not available, you may be asked to ship the product back via a reliable courier.

Cash on Delivery (COD) Orders:

  • Orders placed using Cash on Delivery (COD) are eligible for exchange within the specified exchange window. No returns on COD orders.

Prepaid Orders:

  • Prepaid orders are eligible for return or exchange within the specified exchange window. 

Refund Options & Deductions

  • For COD orders, a processing fee of ₹200 , and the remaining amount will be refunded as store credit
  • For Prepaid orders, a processing fee of ₹150 or 3% will be deducted, and the remaining amount will be refunded as store credit or in the bank account.
  • No cost will be charged for exchanges.

Exclusions – 'Final Sale' Items

  • Items purchased under the ‘Final Sale’ section and discounted products (items priced below Rs700) are not eligible for returns

Special Policies

  • First Order: Your first order is eligible for exchange or return, with refund options available.
  • Innerwear: Due to hygiene reasons, we strictly do not accept returns or exchanges on innerwear.

International Orders

  • We do not accept any returns for products sold outside India.
  • Defective Items: In case of defects, please contact us at support@growathleisure.com within 3 days of receiving the shipment.
  • Refund for Serious Defects: For verified serious defects, the item price will be refunded in the original form of payment after deducting shipping fees.

Contact Information

For any exchange/return requests, please reach out to us at:

  • Email: support@growathleisure.com 
  • Phone : +91 6398131434 (Mon-Fri - 11:30 A.M. TO 5:30 P.M.)
  • WhatsApp: +91 7895224473 (Mon-Fri - 10:00 A.M. - 7:00 P.M.)